Terms of service
TERMS & PRIVACY
Welcome to The LA Mad Drops ("LA Mad Drops," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, content, merchandise, events, services, social media channels, newsletters, promotions, and related offerings (collectively, the "Services").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Eligibility
You must be at least 13 years old to use the Services. If you are under 18, you represent that you have permission from a parent or legal guardian.
Services Overview
The LA Mad Drops is a professional pickleball organization that may:
- Operate professional and minor league pickleball teams
- Host tournaments, exhibitions, clinics, camps, and promotional events
- Sell apparel, merchandise, tickets, and digital products
- Run sweepstakes, contests, giveaways, and fan experiences
- Publish content through websites, newsletters, social media, video, and live streams
- Work with sponsors, partners, advertisers, athletes, creators, and vendors
We may modify, suspend, or discontinue any part of the Services at any time without liability.
Merchandise, Tickets & Purchases
All purchases are subject to availability and acceptance.
Pricing
Prices may change without notice. We reserve the right to correct pricing errors.
Payments
Payments are processed through third-party payment providers. We do not store full payment card information.
Shipping
Shipping times are estimates only and are not guaranteed.
Returns & Exchanges
Unless otherwise stated, merchandise sales are final. We may, at our discretion, offer replacements or exchanges for defective items.
Event Tickets
Tickets may be revoked or canceled for misconduct, safety concerns, fraud, or violation of venue policies.
Promotions, Sweepstakes & Giveaways
From time to time, we may offer contests, giveaways, sweepstakes, or promotions.
Additional rules may apply to specific promotions. In the event of a conflict, the promotion-specific rules govern.
We reserve the right to modify, suspend, or cancel promotions at any time.
Void where prohibited.
Intellectual Property
All content and materials associated with the Services are owned by or licensed to LA Mad Drops, including:
- Team names, logos, branding, and designs
- Photos, videos, broadcasts, graphics, and audio
- Social media content and written content
- Software, statistics, and data
- Trade dress, trademarks, and service marks
You may not copy, reproduce, distribute, modify, sell, scrape, train AI systems on, or exploit our content without prior written permission.
Nothing in these Terms grants you ownership rights in our intellectual property.
User Content
If you submit or post content to us — including comments, photos, videos, tags, messages, reviews, or social media posts — you grant us a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, display, distribute, and promote that content in connection with our business and marketing.
You represent that:
- You own or have rights to the content
- The content does not violate laws or third-party rights
- The content is not defamatory, abusive, fraudulent, or unlawful
We may remove content at our discretion.
Social Media & Community Conduct
You agree not to:
- Harass athletes, staff, fans, or partners
- Impersonate others
- Post unlawful or offensive content
- Attempt unauthorized access to systems or accounts
- Interfere with events or broadcasts
- Use bots, scrapers, or automated systems without permission
We may restrict or terminate access for violations.
Newsletter & Communications
By subscribing to newsletters or providing contact information, you consent to receive communications from us, including:
- Newsletters and marketing emails
- Event announcements and promotions
- Sponsor-related content and team updates
You may unsubscribe at any time using the unsubscribe link in emails.
Sponsors & Third-Party Links
The Services may contain links to sponsors, advertisers, partners, vendors, or third-party platforms.
We are not responsible for third-party websites, services, products, or content. Your interactions with third parties are solely between you and the third party.
Assumption of Risk
Participation in athletic activities, events, fan experiences, or promotions may involve risks of injury, illness, property damage, or other hazards.
To the fullest extent permitted by law, you voluntarily assume these risks.
Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY, AVAILABILITY, AND SECURITY
We do not guarantee uninterrupted or error-free operation.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LA MAD DROPS AND ITS OWNERS, OFFICERS, PLAYERS, STAFF, AFFILIATES, SPONSORS, AND PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Indemnification
You agree to indemnify and hold harmless LA Mad Drops and its affiliates from claims, liabilities, damages, losses, and expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your content
- Your conduct
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in courts located in California.
Changes to These Terms
We may update these Terms at any time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
Privacy Policy
Last Updated: May 27, 2026
This Privacy Policy explains how LA Mad Drops ("we," "our," or "us") collects, uses, shares, and protects information through thelamaddrops.com and related services.
Information We Collect
Information You Provide
- Name, email address, and phone number
- Shipping and billing address
- Social media handles
- Payment information
- Contest entries and survey responses
- Messages or communications
Automatically Collected Information
- IP address, browser type, and device information
- Pages viewed and referring URLs
- Cookies and analytics data
- Approximate location data
Event & Media Content
At events or promotions, we may capture photos, videos, audio recordings, and livestream footage. You acknowledge that attendance at public events may result in your likeness being captured and used for promotional purposes.
How We Use Information
We may use information to:
- Operate and improve the Services
- Process orders and transactions
- Send newsletters and marketing communications
- Manage events, contests, and promotions
- Provide customer support
- Analyze engagement and trends
- Protect against fraud or abuse
- Comply with legal obligations
- Promote our teams, players, sponsors, and events
Cookies & Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, personalize content, measure marketing effectiveness, and improve user experience.
You can modify browser settings to manage cookies.
Sharing Information
We may share information with:
- Service providers and payment processors
- Shipping providers and analytics vendors
- Marketing partners and sponsors
- Event operators
- Legal authorities when required
We do not sell personal information for monetary compensation.
Email & Marketing Communications
You may opt out of marketing emails at any time by clicking the unsubscribe link.
Even if you opt out of marketing, we may still send transactional or operational communications.
Data Security
We use commercially reasonable measures to protect information, but no system is completely secure. We cannot guarantee absolute security.
Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Services
Our Services may integrate with or link to third-party platforms including social media platforms, ticketing providers, ecommerce systems, sponsors, and video and streaming services.
We are not responsible for third-party privacy practices.
California Privacy Rights
California residents may have rights under applicable privacy laws, including rights to:
- Access personal information
- Delete certain personal information
- Correct inaccurate information
- Opt out of certain data sharing practices
To submit a request, contact us through the website.
Retention
We retain information for as long as reasonably necessary for business, legal, operational, or security purposes.
International Users
If you access the Services outside the United States, you understand your information may be transferred to and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates become effective when posted.
Questions?
For questions regarding these Terms or our Privacy Policy, reach out to us: